CTS Warranty
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Cooling Tower Systems (“CTS”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original purchase or assembly, and are for the duration, in years, listed below. If a part fails due to defect during the applicable warranty period, CTS will provide a new part, to replace the failed defective part at no charge. Alternatively, and at its option, CTS will allow a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase price of a new CTS product. Except as otherwise stated herein, those are CTS’s exclusive obligations under this warranty for a product failure. All warranties in this document are subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.
Domestic Warranty (All orders placed within the United States):
- Twenty (20) Years on FRP, (fiberglass) casing, and cold water basins.
- Two (2) Years on all PVC fillings.
- One (1) Year on all Fan Motors, major drive components, and all internal moving parts.
International Warranty:
- Eighteen (18) months, after shipping date.
- One (1) year, after start-up of Cooling Tower.